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Telecom Suite

Digital |

Telecom Suite

Delivering End-to-End Customer Engagement

Transform Customer Engagement with Grow360 Telecom Solutions

Telecom operators face unprecedented pressure to retain customers in a market where switching providers takes seconds. Grow360 offers a cutting-edge suite of solutions tailored to meet the unique needs of telecom operators, from customer segmentation to communication management. These solutions not only streamline operations but also deliver measurable business value, enabling operators to enhance engagement, drive revenue, and gain a competitive edge. Grow360 transforms raw customer data into actionable insights that reduce churn and drive growth.

Our Customer Engagement Suite of solutions help teleocm operastors analyze usage patterns, payment history, and service interactions to predict customer behavior and identify retention risks before they escalate. By automating personalized outreach at critical moments – from billing issues to upgrade opportunities – we help operators reduce churn while increasing average revenue per user. We will help you turn customer data into lasting relationships and sustainable growth.

1

The Foundation

Segmentation (Campaignster)

By identifying the right audience, Campaignster feeds data directly into Notifications and Promotions to ensure every message reaches the right customer at the right time.

2

The Messenger

Notification Delivery Protocol (NDP)

NPD uses Campaignster’s segmentation data to deliver personalized notifications, ensuring every customer receives relevant, timely updates.

3

The Growth Driver

Instant Promotion (Click2Promo)

By leveraging insights from Campaignster and NDP’s delivery network, Click2Promo creates impactful promotions that engage customers and drive measurable reports

4

The Gateway to Long-Term Relationships

Communication Management (CCM)

CCM integrates seamlessly with Campaignster, NDP, and Click2Promo to ensure a consistent, omni-channel experience, turning customer engagement into lasting loyalty.

Campaignster – Segmentation Platform

Campaignster addresses the critical challenge of customer segmentation, enabling telecom operators to tap into the full potential of their customer base.

Increase Campaign Effectiveness

By delivering highly targeted and relevant marketing campaigns, operators can significantly improve conversion rates and customer retention.

Reduce Marketing Costs

Efficient segmentation minimizes wastage on irrelevant campaigns, ensuring a higher return on investment.

Improve Customer Loyalty

Tailored experiences foster stronger customer relationships, leading to long-term loyalty and advocacy.

Enhanced Data Utilization

Consolidating dispersed customer data provides a holistic view of customer behavior, empowering data-driven decision-making.

Notification Delivery Platform (NDP)

NDP is the backbone of efficient campaign execution, centralizing notifications and message delivery for maximum impact.

Streamlined Communication

Operators can manage diverse campaigns from a single interface, reducing operational complexity and errors.

Faster Time-to-Market

With an intuitive platform, campaigns can be set up and launched quickly, keeping pace with market demands.

Boost Revenue Opportunities

Targeted notifications ensure timely delivery of promotions and offers, driving higher engagement and revenue.

Cross-Channel Consistency

Provides a unified customer experience across multiple channels, enhancing brand perception and trust.

Click2Promo – Instant Promotions

Click2Promo empowers telecom operators to create, launch, and manage omnichannel promotions that deliver results.

Increased Revenue from Promotions

Automating and scaling promotional campaigns ensures higher profitability with less manual effort.

Maximized Efficiency

The PromoEngine foundation enables the easy creation of complex scenarios, reducing time spent on planning and execution.

Customer-Centric Promotions

By leveraging multiple communication touchpoints (IVR, SMS, mobile apps), promotions are more likely to reach the right audience at the right time.

Scalability for Growth

Supports the growing demands of telecom operators, ensuring the solution grows alongside business needs.

Customer Communications Management (CCM)

CCM acts as a centralized hub for customer interactions, ensuring consistent and effective communication.

Unified Communication Gateway

Simplifies the management of all customer messages—whether transactional, promotional, or service-related—through one platform.

Improved Customer Satisfaction

Consistent, timely, and relevant communications enhance the overall customer experience, reducing churn.

Regulatory Compliance

Targeted notifications ensure timely delivery of promotions and offers, driving higher engagement and revenue.

Operational Efficiency

By automating routine communications, staff can focus on higher-value activities, driving business productivity.

Increased Upsell and Cross-Sell Opportunities

Targeted campaign messages delivered at the right time open up opportunities to expand revenue streams.

Why Choose Grow360?

Grow360 solutions are purpose-built to deliver tangible business outcomes:

Trusted by Telecom Leaders

A Comprehensive Ecosystem for Telecom Success

For Operators


Streamlined workflows, reduced churn, and measurable ROI.

For Teams


A single, unified platform to simplify operations and maximize impact.

For Customers


Personalized experiences at every touchpoint.

Empowering Telecom Operators to Connect, Engage, and Excel

Take your telecom operations to the next level with Grow360. Let’s work together to drive measurable results, enhance customer experiences, and secure your place as an industry leader.

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