Misr University For Science And Technology Healthcare
Customer Stories | MUST University
Success Story
Modernizing Healthcare Operations
MUST Hospital Leads the Way
As part of Misr University for Science & Technology,”MUST”Hospital is a leading healthcare provider offering cutting-edge medical services. With a daily influx of patients and a focus on quality care, the hospital faced mounting operational challenges, particularly in managing patient records and administrative setbacks.
Misr University for Science and Technology
Customer
Misr University for Science and Technology – MUST University
Partner
Opentext
Industry
Private Sector
Featured Solutions
• OpenText Extended ECM Platform
• OpenText Extended ECM Platform/Content Centric Workflow
• OpenText Extended ECM Platform Rest APIs & Web-services
MUST Hospital’s digital transformation represents more than a technological upgrade. It is proof of the power of strategic innovation healthcare. By addressing legacy challenges & embracing cutting-edge technology, the hospital has positioned itself as a leader in modern medical service delivery.
Challenges
Serving a diverse patient population with cutting-edge medical services, the hospital faced a critical crossroads where traditional operations threatened to compromise the quality of patient care
- Overwhelming Paper Archives: Daily patient records, including medical reports, prescriptions, and X-rays, were trapped in an inefficient physical filing system.
- Time-Consuming Processes: Manual workflows for admissions, discharge, and billings lowed down operations, creating bottlenecks in patient care.
- Information Isolation: Departments existed in separate worlds, with critical patient information trapped in silos. A patient’s complete medical journey remained fragmented, risking in complete or delayed treatment.
- Limited Accessibility: Retrieving patient records often caused delays, impacting timely decision-making and care delivery.
Solution
Recognizing the critical need to breakthrough operational barriers, MUST Hospital collaborated with ASSET Technology Group to deploy OpenText solutions. This targeted solution was crafted specifically to address MUST’s unique challenges, transforming inefficient processes into a streamlined, intelligent healthcare ecosystem.
- Digital Patient Records: Paper archives were digitized, enabling instant access to critical medical data such as X-rays, prescriptions, and lab reports
- Unified Information Ecosystem: All medical and administrative data were centralized, ensuring secure access for authorized personnel.
- Seamless System Integration: Custom REST API implementations created a bridge between existing hospital systems, enabling real-time data sharing and communication.
- Legacy Data Migration: Historical patient records were securely migrated to the new platform, ensuring continuity of care & easy access to critical health information.
- Streamlined Operations: Integrated content management across all departments, eliminating silos & improving coordination between medical teams, administrative staff & patients.
- Enhanced Accessibility: Centralized records for patients, doctors, and healthcare staff, ensuring quick, secure access to vital information whenever needed.