Education and Expertise:

• Bachelor’s degree in Business, Marketing, or a related field
• 0-1 year of proven experience as an Inside Sales Agent or in a similar sales role
• B2B sales experience is a plus

Technical Qualifications:

• Previous experience in an outbound call center or a related sales position preferred.
• Proficiency in Microsoft Office and CRM software ( such as hubspot)
• Excellent communication skills, both verbal and written
• Excellent phone and cold calling skills
• Exceptional customer service skills
• Strong time management and organizational skills
• Ability to achieve targets

• Communicating with customers, making outbound calls to potential customers, and following up on leads
• Understanding customers’ needs and identifying sales opportunities
• Answering potential customers’ questions and sending additional information per email
• Keeping up with product and service information and updates
• Creating and maintaining a database of current and potential customers
• Explaining and demonstrating features of products and services
• Staying informed about competing products and services
• Upselling products and services
• Researching and qualifying new leads
• Closing sales and achieving sales targets